Legal

Returns and refunds

If a book reaches you damaged, or we have sent the wrong one, we will put it right.

Last updated 2 September 2026.

Subud Publications International is a charity registered in England and Wales, charity number 270159, company number 1210435. Our sales are governed by the law of England and Wales. Nothing on this page affects your statutory rights as a consumer.

Damaged or faulty books

Please tell us within 14 days of delivery.

Our books are printed to order. Small variations in cover colour between print runs are normal and are not a fault. If a copy is poorly printed, badly bound or trimmed off-square, that is a fault and we will replace it.

Wrong book received

If what arrives is not what you ordered, get in touch and we will send the right one.

Ebooks and downloads

Downloads are supplied immediately, and for that reason they cannot be returned once the download has begun.

If a file is faulty, will not open, or is not what was described, please tell us.

Orders sent outside the United Kingdom

Everything above applies wherever you are. Please note that customs duty or import tax charged in the destination country is payable by the recipient — it is levied by that country rather than by us, so it is not something we are able to refund.

Getting in touch

Use the contact form and quote your order number, or write to Subud Publications International, 47 Waverley Road, St. Albans, Hertfordshire, AL3 5PH, United Kingdom. You can also telephone +44 (0)1727 762210.